Support
Answers to common questions about Pinchlog and how to contact us.
Does Pinchlog tell me what dose to take?
No. Pinchlog only records what you and your prescriber decide. It never calculates doses, converts units or gives medical advice.
Where do the prices come from?
From you. Pinchlog has no built-in price list. Enter what you paid and the refill window your pharmacy uses; the app only does the date math and totals.
Is my data uploaded anywhere?
No. Everything stays on your iPhone. If you turn on iCloud sync, it is stored in your own iCloud account. There is no Pinchlog account and no server.
Can I bring my records from another app?
Yes. Export a CSV from your previous app and import it in Settings. You can export everything as CSV at any time.
What does the medication level chart show?
An estimate drawn from the half-life published in the drug label and the shots you logged. It is a relative curve for spotting your weekly rhythm, not a lab value.
Which devices are supported?
iPhone with iOS 26 or later.
Subscriptions and restoring purchases
Open Settings in the app and tap Restore Purchases while signed in with the same Apple Account. You can manage or cancel your subscription in the Settings app under your Apple Account > Subscriptions.
Contact
Email us and we'll reply within a few days.